Hostess
Manama, Bahrain
Job Description
Responsible for creating a welcoming, gracious and professional first impression to the guest. Assists guests with reservation bookings and general inquiries, in person and by telephone.
- Greet and acknowledge all guests coming into the restaurant in a friendly, professional and gracious manner.
- Answer all telephone calls in a timely manner and address guest queries regarding reservations.
- Responsible for the consistent cleanliness and presentation of the reception desk.
- Responsible for the suitable allocation of tables to guests as required.
- Escort guests to their allocated table or to the bar.
- Responsible for the satisfaction of all guests regarding first impressions, reservation bookings and concierge-related enquiries.
- Assist the Reception Supervisor as required.
- Follow all instructions as directed by management.
- Operate in accordance with SOP at all times.
- Attend scheduled training sessions and team meetings as requested by management.
- Be fully aware of the licensing regulations and abide by these rules.
- Demonstrate good knowledge of the restaurant and products available to the guest.
- Demonstrate a basic knowledge of useful concierge advice.
- Be aware of table statuses within the dining room.
- Update customer profile data on the client database as required.
- Manama: Reliably commute or planning to relocate before starting work (Required)
- Customer Service: 2 years (Preferred)
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Job Detail
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Job IdJD1442174
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationManama, Bahrain
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EducationNot mentioned