Job Description

Hostess - Luxury Hospitality - Dubai, UAE
Location: United Arab Emirates
Location: Dubai
Industry: Hospitality / Travel
Function: Guest Services / Concierge
Salary: 3000-4500 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Preferred Location: Any
Job Type: Full-time
Role Summary
The Hostess at Crowne Plaza Dubai Marina will be the first point of contact for guests, creating a welcoming and professional atmosphere from the moment they arrive. This role requires excellent communication skills, an engaging personality, and the ability to manage guest seating and flow to ensure an exceptional dining experience in line with the property's high standards.
What You'll Do

• Greet incoming and departing guests warmly with a genuine smile and eye contact
• Escort guests to assigned dining areas, present menus, and introduce their server
• Inform guests of current promotions to enhance their dining experience
• Manage reservations, wait lists, and guest flow for both dining and bar areas
• Answer incoming calls to the restaurant, providing accurate and courteous assistance
• Observe guest needs during service, anticipating requirements for timely assistance
• Maintain a professional and friendly conversation with guests without being scripted
• Ensure sanitation, safety, and alcohol control policies are followed
• Contribute to a team environment by assisting colleagues as required

Ideal Profile

• Minimum 2 years of experience in a similar role within a four or five-star hotel or comparable hospitality environment
• Strong verbal and written communication skills
• Ability to work with and engage diverse teams from multiple cultures
• Quality-focused with excellent attention to detail and high performance standards
• Ability to multi-task and meet deadlines in a busy environment
• Basic proficiency in relevant hospitality software is an advantage

Why Join Us
Crowne Plaza Dubai Marina offers a prime location in the heart of Dubai's cosmopolitan marina district, combining modern business hospitality with Arabian traditions. You will work in a supportive and dynamic team, with opportunities for career growth across IHG Hotels & Resorts' global network.
About the Company
Crowne Plaza Dubai Marina is a contemporary hotel featuring 273 stylish rooms, exceptional dining venues, and close proximity to Dubai Marina Mall and the scenic promenade. As part of IHG Hotels & Resorts, the property upholds a commitment to exceptional guest service, cultural diversity, and professional development for its employees.
Job Title Hostess - Luxury Hospitality - Dubai, UAE
Hostess - Luxury Hospitality - Dubai, UAE
Location: United Arab Emirates
Location: Dubai
Industry: Hospitality / Travel
Function: Guest Services / Concierge
Salary: 3000-4500 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Preferred Location: Any
Job Type: Full-time
Role Summary
The Hostess at Crowne Plaza Dubai Marina will be the first point of contact for guests, creating a welcoming and professional atmosphere from the moment they arrive. This role requires excellent communication skills, an engaging personality, and the ability to manage guest seating and flow to ensure an exceptional dining experience in line with the property's high standards.
What You'll Do

• Greet incoming and departing guests warmly with a genuine smile and eye contact
• Escort guests to assigned dining areas, present menus, and introduce their server
• Inform guests of current promotions to enhance their dining experience
• Manage reservations, wait lists, and guest flow for both dining and bar areas
• Answer incoming calls to the restaurant, providing accurate and courteous assistance
• Observe guest needs during service, anticipating requirements for timely assistance
• Maintain a professional and friendly conversation with guests without being scripted
• Ensure sanitation, safety, and alcohol control policies are followed
• Contribute to a team environment by assisting colleagues as required

Ideal Profile

• Minimum 2 years of experience in a similar role within a four or five-star hotel or comparable hospitality environment
• Strong verbal and written communication skills
• Ability to work with and engage diverse teams from multiple cultures
• Quality-focused with excellent attention to detail and high performance standards
• Ability to multi-task and meet deadlines in a busy environment
• Basic proficiency in relevant hospitality software is an advantage

Why Join Us
Crowne Plaza Dubai Marina offers a prime location in the heart of Dubai's cosmopolitan marina district, combining modern business hospitality with Arabian traditions. You will work in a supportive and dynamic team, with opportunities for career growth across IHG Hotels & Resorts' global network.
About the Company
Crowne Plaza Dubai Marina is a contemporary hotel featuring 273 stylish rooms, exceptional dining venues, and close proximity to Dubai Marina Mall and the scenic promenade. As part of IHG Hotels & Resorts, the property upholds a commitment to exceptional guest service, cultural diversity, and professional development for its employees.
Post Details
Job Start Date 1970-01-01
Salary from 3000.00
Salary to 4500.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required