Job Description

Requirements:

Minimum of `0-2 years of experience in the same role Excellent communication skills in English High levels of personal grooming Interest and enthusiasm for the hospitality industry Can join immediately

Responsibilities:

Ensure all guests receive positive and professional service to the highest standards to exceed the customer's expectations. Meet and greet all guests in a warm and friendly manner, and remain attentive throughout their stay. Understand and anticipate customer needs, being attentive but not intrusive. Take reservations over the telephone by being informative and ensuring that the correct information is provided to guests at their request. Seat customers quickly and efficiently ensuring that their specific requirements have been met. Manage guest's expectations regarding waiting time if a suitable table isn't available and keep guests updated on progress. Manage the restaurant flow appropriately, including allocation of customers to waiting staff and their sections in the restaurant. Assist the waiting staff as appropriate during busy periods without impacting the guest welcome and customer service. Have a complete and thorough knowledge of all menu items in order to be able to describe and recommend products to customers. See the customer to the exit, thank them and invite them to return again. Ensure all administration is completed accurately and in a timely manner, including customer database cards. Carry out all additional tasks as requested by management.
Job Types: Full-time, Permanent