Hostess

The hostess is the first employee to interact with arriving guests as they enter the restaurant (Envy, our All Day Dining). She should ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations.

Hotel Overview:

Th8 Palm is Dubai\xe2\x80\x99s most thrill-blazing hotel. A place where you can live the infinite every day.

A destination that fuses fashion and the finest of everything:

Experience a fun-seekers paradise that offers 161 extraordinary rooms & suites, immersive infinity pools, captivating culinary and mixology experiences, panoramic sea and skyline views, Beach club with in-house DJ and banging tunes. Set on the edge of soft, white sands and sparkling azure seas. Come for the vibe; linger for the ever-changing mood, as day shimmers into dazzling night.

Th8 Palm. Limitless excitement. Endless possibilities

Summary of Responsibilities:

Check the reservation system and in-house guest information for the next meal period.

Notify the supervisor of any large group bookings or any reservations with special request, VIP etc..

Distribute reservations among all servers equally, informing them of all information necessary. Example, Birthdays, anniversaries, bill not to be taken to the table or any other unusual requests.

All the reservations are allocated as per the floor plan.

Always answer the phone politely using a friendly tone and being informative.

The telephone must be answered on a maximum of three rings.

If a customer has any questions, it is her responsibility to answer them accurately. Therefore, know your product and offerings.

You must have complete knowledge of all food and beverage menus: The ingredients; the preparation; how items are served and with what; know your prices; know the promotions, special events etc..

Understand the Server and runner tasks in the outlet and provide assistance as required.

Have a fair idea about general information around the city.

To be aware of all the policies and procedures in the Hotel.

Other duties as assigned

Qualifications:

Excellent communication skills in English, both written and verbal.

Third language knowledge is preferred

Previous guest service experience required

It is not mandatory to have hotel experience, a standalone restaurant role as a Hostess is also welcomed to apply

Excellent communication and organizational skills

Strong interpersonal and problem-solving abilities

High level of energy and professional at all times

Excellent personal presentation and grooming

Visa Requirements:

Please note that you must be eligible to live and work in Dubai.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\xe2\x80\x99s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world; dare to challenge the status quo! #BELIMITLESS

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