Hostess
Dubai, United Arab Emirates
Job Description
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We are looking for a Hostess to join our team and be the first point of contact for our guests. Hostess responsibilities include greeting guests, providing accurate wait times, and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts. Ultimately, you\xe2\x80\x99ll ensure we provide excellent customer service and a pleasant dining experience to our guests.
Responsibilities
- Welcome guests to the venue.
- Provide accurate wait times and monitor waiting lists.
- Manage reservations.
- Escort customers to assigned dining or bar areas.
- Provide menus and announce Waiter/Waitress\xe2\x80\x99s name.
- Greet customers upon their departure.
- Coordinate with wait staff about available seating options.
- Maintain a clean reception area.
- Cater to guests who require extra attention (e.g., children, elderly)
- Answer incoming calls and address customers\xe2\x80\x99 queries.
- Assist wait staff as needed.
- Follow all relevant health department regulations.
- Provide excellent customer service to guests.
- Minimum 2 years\xe2\x80\x99 experience in UAE as a Waitress
- Previous work experience as a Hostess or Waitress
- Hands-on experience with cash register and ordering information system (e.g., Micros POS)
- Basic math skills
- Understanding of restaurant etiquette
- Familiarity with health and safety regulations
- Experience in managing reservations.
- Demonstrable customer-service skills
- Strong organizational skills with the ability to monitor the entire dining and bar area.
- Good physical condition to walk and stand during an entire shift.
- Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment.
- Active listening and excellent communication skills (via phone and in-person)
- Team spirit
- Flexibility to work in shifts.
- Diploma in Hotel Management & food safety training is a plus.
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Job Detail
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Job IdJD1509938
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned