Job Description

What is in it for you :

• An opportunity to be with world's preferred Hospitality Company.
• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies and the opportunity to earn qualifications while you work.
• Opportunity to develop your talent and grow within your property and across the world.
• Chance to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21.

• Provide a warm and friendly welcome, leading guests and seating them at their table.
• Take telephone bookings and maintain a clear and organized reservations system.
• Maintain cleanliness of hostess station and surrounding areas, as well as of all menus.
• Perform all opening, closing and side duties and fill out the required checklists.
• Must have strong F&B and menu knowledge in order to describe the dishes and advice our guests accordingly through actively studying the menus and taking part in trainings.
• Carry out any other duties as and when assigned by the Outlet Leader/Management of the Hotel.
• To assist the Outlet Leader in liaising with other departments such as Housekeeping, Stewarding and Engineering to ensure a high standard of cleanliness and maintenance is maintained at all times.
• Maintain the ALL SAFE standards throughout the department and ensure all safety and hygiene procedures are strictly followed.
• Maintain complete knowledge of all F&B services, outlets and other hotel services in order to advise all guests accordingly.

• Your experience and skills include:

• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Should have min. 1 year experience as a Hostess for a reputed Hotel/Restaurant.
• Should have a strong F&B Product Knowledge.
• Strong interpersonal and problem solving abilities.
• Ability to work well under pressure in a fast paced environment.
• Ability to work cohesively and collaboratively as part of a team.