Hostess

Dubai, United Arab Emirates

Job Description

ABOUT US
The Arts Club Dubai is perfectly located in the heart of the DIFC, set over four floors and totaling 65,000 square feet, in the brand-new ICD Brookfield Place development designed by Foster + Partners.

It is the first international outpost of the celebrated and historical private members’ club, established in 1863 in Mayfair, London. The Club’s membership is a growing community of like-minded, diverse and dynamic people, all hailing from different cultures and sectors, from the region and further afield.

A lifestyle for our members.

The Club provides its members with a home away from home: a sanctuary for those seeking comfort, hospitality and elegance, with a level of quality, service and attention to detail that will leave them wanting for nothing.

WHAT WILL YOU DO

Your main duties and responsibilities are:
  • Answer all incoming reservations calls as quickly as possible, and maximize covers to achieve the daily recommended target
  • Ensure to confirm all booking and reservations within 24 hours
  • Take and manage new reservations while adding them to SevenRooms
  • Handle members and guests’ enquiries or requests, providing correct and accurate assistance or information which meets
their needs
  • Ensure all cancelled/refused/waiting lists are recorded with the reason for cancellation/refusal and that all details are
followed up and actioned
  • Ensure communication with all relevant parties is clear, consistent and transparent and also ensure flexibility throughout
service to maximize guests’ expectations
  • Maintain personal knowledge of all Club’s members and refresh your knowledge constantly

WHAT WE ARE LOOKING FOR

The successful candidate will have the following experience and skills:
  • Minimum 2 years’ experience in same or similar role in luxury hotels or fine dining restaurant
  • Excellent level of spoken and written English is a must
  • Have strong organisational and time management skills with a high degree of flexibility
  • Excellent communication and listening skills
  • Demonstrate integrity in all dealings and maintain high level of confidentiality
  • Have the ability to drive initiatives to increase brand loyalty
  • Ability to work long shifts and be flexible with your time

THE BENEFITS

The Arts Club Dubai is offering a competitive and attractive remuneration and benefits package.
INDFOH

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Job Detail

  • Job Id
    JD1435647
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned