Job Overview: As a Hostess, you will play a crucial role in creating a positive first impression for clients and visitors. Your primary responsibilities will include welcoming and assisting clients, maintaining a professional and inviting atmosphere in our office, and providing administrative support to the real estate team. This position is integral to ensuring a smooth and enjoyable experience for our clients and prospective buyers/sellers. Key Responsibilities:
Warmly greet and welcome clients, visitors, and potential buyers/sellers as they arrive at the office.
Provide a friendly and professional first point of contact, making them feel comfortable and valued.
Manage the reception area and maintain its cleanliness and organization.
Answer incoming phone calls, direct calls to the appropriate team members, and take messages as needed.
Sort and distribute incoming mail and packages.
Assist clients with inquiries, appointment scheduling, and general information about the real estate services provided.
Coordinate property viewings and open house events, ensuring clients\' needs are met.
Maintain a tidy and visually appealing office environment.
Ensure the availability of marketing materials, brochures, and property listings for clients.
Assist the real estate team with various administrative tasks, such as data entry, filing, and document preparation.
Schedule meetings, appointments, and property showings for real estate agents.
Monitor visitor access and issue visitor badges as required.
Ensure the security of the premises by adhering to company policies and protocols.
Offer refreshments to clients and visitors.
Provide a comfortable and hospitable environment for guests waiting in the office.
Keep the real estate team informed of client arrivals and appointments.
Relay important messages and updates to team members promptly. Qualifications:
High school diploma or equivalent; additional education or certification in customer service or hospitality is a plus.
Experience for 3+ years
Excellent interpersonal and communication skills.
Professional appearance and demeanor.
Strong organizational and multitasking abilities.
Proficiency in using basic office equipment, such as phones, computers, and printers.
Familiarity with the real estate industry or willingness to learn.
Customer-focused with a commitment to providing exceptional service.
Ability to maintain composure and professionalism in a fast-paced and sometimes high-pressure environment.
Job Type: Temporary Contract length: 2 weeks Salary: AED5,000.00 - AED7,000.00 per month Ability to commute/relocate:
Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
Fluency in English
Experience:
Customer relationship managment: 2 years (Required)
Language:
Arabic (Required)
Expected Start Date: 09/10/2023
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