About Company

Fairmont Bab Al Bahr is a beachfront five star hotel in Abu Dhabi with unrivalled views of a design masterpiece - Sheikh Zayed Grand Mosque. Located just a 15 min drive from Abu Dhabi International Airport and 45 min from Dubai, guests enjoy the close proximity to a neighboring metropolis and attractions, including Ferrari World and Warner Bros. World. The hotel offers world class on-site amenities including 9 restaurants and bars, Olympic lap pool, private sandy beaches and events facilities.
Fairmont Bab Al Bahr features 367 rooms and suites all with natural light access. These guest rooms combine contemporary d\xc3\xa9cor with everyday functionality that suit leisure and business travellers.

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You must have complete knowledge of all food and beverage menus: The ingredients; the preparation; how items are served and with what; know your prices; know the promotions, special events etc..
Understand the Server and runner tasks in the outlet and provide assistance as required.All the reservations are allocated as per the floor plan.
Always answer the phone politely using a friendly tone and being informative.
The telephone must be answered on a maximum of three rings.
If a customer has any questions, it is her responsibility to answer them accurately. Therefore, know your product and offerings.
Have a fair idea about general information around the city.
To be aware of all the policies and procedures in the Hotel.

Requirements:
Excellent communication skills in English, both written and verbal.
Previous customer service experience required

Skills Required

Customer service

Positive attitude and good communication skills

Compensation & Benefits

• Compensation & Benefits to be discussed during interview

WHR Solution