Help Desk Support Coordinator Elv Systems
Dubai, DU, AE, United Arab Emirates
Job Description
Description of role
Handling 24/7 support number and Emails Allocation call outs to respective team Coordination with Workshop for repairs Proposal sending to customer for minor jobs Sending call out and performance report to customers Evaluation of yearly basis support performance, and cost analysis. Coordination with corresponding account managers for necessary escalations. Coordination with customer for arranging Workfront readiness for support team. Tracking of Customer assets and gate passes. Preparing necessary document for work permits. Coordination with third party vendors. Scheduling PPM and maintaining Asset list of clients.
Required Candidate profile.
Bachelor's degree with electronic background. Excellent communication skills. Hardworking and self-initiative. Work under pressure. Multitasking and good team player. Logical approach to solve problems.
Job Type: Full-time
Pay: AED3,000.00 - AED4,000.00 per month
Education:
Bachelor's (Required)
Experience:
Project Coordinating: 3 years (Required)
Language:
* English (Required)
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Job Detail
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Job IdJD2170652
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned