Help Desk Agent (male) Immediate Joiner
Doha, DAW, QA, Qatar
Job Description
Responsibilities:
Resolve customer issues with company products Answer other customer questions and offer them access to helpful resources Direct questions to the right department when needed Ensure customer satisfaction Manage all desk administrative duties Maintain accurate records of interactions with customers and recurring user problems Follow up with customers as needed to ensure any problems are resolved
Requirements:
Immediate joiners required Arabic speaker will be an advantage Strong written and verbal communication skills Problem-solving and research skills that translate to the ability to find solutions for customer problems when a solution is not immediately apparent Interpersonal skills that function to create connections and positive experiences for customers Technological skills specific to the company's products and trouble-shooting practices Patience with customers and ability to remain calm Organizational abilities
Job Type: Full-time
Application Question(s):
What is your Salary expectation? Do you have a valid QID with NOC? If you are selected how soon you can join?
Education:
Bachelor's (Preferred)
Experience:
* Help desk: 3 years (Preferred)
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Job Detail
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Job IdJD2017198
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDoha, DAW, QA, Qatar
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EducationNot mentioned