Job Description

Head of Operations
Position Type: Full-Time
Reports to: Founder/CEO
? Join Honestry's Story: Build the Engine of Our Growth ?
At Honestry, we're not just building a brand; we're crafting a legacy. We believe in [insert brief brand mission, e.g., "creating authentically sourced products that redefine our category"]. We've achieved strong initial traction, and now we need a strategic leader to build the operational foundation that will scale our vision into a household name.
This isn't just another operations role. This is a ground-floor opportunity to be the architect of our supply chain, manufacturing, and fulfillment ecosystem. You will be the linchpin between our brand promise and our customer experience. If you're a CPG veteran who thrives on building processes from the ground up, solving complex logistical puzzles, and driving tangible impact, we want you.
The Role:
As the Head of Operations, you will own the entire product journey from "dirt to shirt" (or "concept to customer"). You will be responsible for building a scalable, efficient, and resilient operational infrastructure that supports our rapid growth. You are a player-coach, equally comfortable negotiating with multi-national manufacturers as you are diving into the data to optimize our unit economics.
Key Responsibilities:
1. Supply Chain & Manufacturing:

• Develop and execute end-to-end supply chain strategy, including sourcing, procurement, production, and inventory management.
• Manage and nurture relationships with co-manufacturers, raw material suppliers, and co-packers.
• Drive cost-saving initiatives and negotiate contracts to improve margins without compromising quality.
• Implement and oversee rigorous Quality Assurance (QA) and Quality Control (QC) standards across the supply chain.
• Ensure compliance with all relevant industry regulations (FDA, OSHA, etc.).

2. Logistics & Fulfillment:

• Own the logistics network, including warehousing (3PL management), order fulfillment, and last-mile delivery.
• Optimize the balance between shipping speed, cost, and customer satisfaction.
• Develop and monitor key performance indicators (KPIs) for fulfillment accuracy, on-time shipping, and inventory turnover.

3. Demand & Inventory Planning:

• Lead the Sales & Operations Planning (S&OP) process, working closely with Sales and Marketing to forecast demand accurately.
• Manage inventory levels across all SKUs to prevent stockouts and minimize excess inventory, optimizing working capital.
• Implement robust inventory tracking and management systems.

4. Systems & Process Building:

• Architect and implement the operational tech stack (ERP, IMS, WMS) to support scaling needs.
• Create and document standard operating procedures (SOPs) for all critical operational workflows.
• Foster a culture of continuous improvement, leveraging data to identify and act on opportunities for efficiency.

5. Team & Leadership:

• Build, mentor, and lead a high-performing operations team as the company grows.
• Act as a key member of the leadership team, contributing to overall business strategy and decision-making.

Who You Are:

• A CPG Native: You have a strong understanding of the CPG landscape and 7+ years of progressive operational experience within a fast-paced CPG company.
• A Builder at Heart: You are energized by creating structure from ambiguity. You have experience scaling operations, preferably in a high-growth startup or early-stage company environment.
• Data-Driven Decisor: You use data to diagnose problems, model scenarios, and make informed decisions that impact the P&L.
• A Master Negotiator: You have a proven track record of negotiating favorable terms with suppliers and partners.
• Excellent Communicator: You can translate complex operational concepts for cross-functional partners in Sales, Marketing, and Finance.
• Resilient & Hands-On: You have a "no job too small" attitude and are adept at managing multiple priorities under pressure.

Bonus Points If You Have:

• Experience in [Your specific category, e.g., food & beverage, cosmetics, hard goods].
• Experience with DTC (Direct-to-Consumer) fulfillment and e-commerce logistics.
• A strong network of vetted suppliers and manufacturers.

What We Offer:

• A competitive salary and significant equity package--be a true owner in Honestry's story.
• A pivotal leadership role with the autonomy to shape your function and our company's future.
• A collaborative, mission-driven culture passionate about building a beloved brand.
• Health, dental, and vision insurance.
• Flexible time off policy.

Skills Required