Job Description

A Head of Infrastructure to take end to end ownership of their infrastructure and operations environment. This is a broad, senior leadership mandate across cloud / data centre, network, end-user computing, access control, service reliability, and security operations.

• Own and run the full IT infrastructure & operations estate (day-to-day and strategic improvement).
• Lead core domains including network & infrastructure security, cloud administration, EUC, identity & access, data centres, and support operations.
• Drive availability, performance, resilience and governance across the environment (incl. incident, problem, change).
• Strengthen security posture in partnership with cyber stakeholders (controls, monitoring, access, hardening, patching).
• Oversee DR/BCP readiness and operational resilience testing.
• Manage vendors / MSPs and ensure service delivery meets agreed outcomes and SLAs.
• Build, lead and develop a high-performing infra/ops team; set standards, ways of working, and accountability.
• Partner closely with technology and business leadership to prioritise initiatives and deliver improvements without disrupting BAU.

High impact role with genuine ownership across the infrastructure function.Strong mandate to drive meaningful improvements.

• Must currently be in a banking environment in the GCC (non negotiable).
• Proven ownership of enterprise infrastructure & operations across multiple domains (network, cloud, EUC, IAM/access control, data centre).
• Strong operational leadership: service management mindset, stability, governance, vendor management.
• Comfortable working in a regulated environment with strong discipline around controls and risk.
• Confident stakeholder management at senior level; able to balance BAU reliability with change delivery.

An FS organisation in Dubai.

• Senior, high impact role with genuine ownership across the infrastructure/operations function.
• Opportunity to uplift resilience, service quality, and operational maturity in a complex environment.
• Strong visibility with leadership and a mandate to drive meaningful improvements.

Skills Required