Job Description

Pattern is a leading eCommerce accelerator with offices across the globe offering outsourced marketplace and ecommerce management services for brands worldwide. The Pattern Ecommerce Acceleration Platform leverages AI-powered technology, industry expertise, and global distribution, logistics, and fulfilment services to help quality brands scale profitably on their own websites and through hundreds of marketplaces. Pattern works with some of the most recognized brands such as Thorne, Naturelo, Marshall, Nutricost, MegaFood, TIGI, Hair Burst and Sage and it ranks among the top 5 Amazon sellers globally.

Pattern is expanding and we are looking for a Head of Distribution to join the team. This role is responsible for developing and executing go-to-market strategies by identifying and managing key online and offline retail partnerships that align with brand objectives.

The position involves negotiating distribution agreements, coordinating internal stakeholders, and building strong relationships with wholesale partners to maximize sales opportunities. The role supports ongoing brand management through store visits, training initiatives, and the coordination of marketing materials and brand trials. This is a full time position based in our Dubai office.

What is a day in the life of the Head of Distribution?

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The core responsibilities of the Head of Distribution reflect the following:

+ Go to market strategy - identifying key online and offline retail distribution partnerships which will suit the positioning and marketing aims of the brands we own and partner with.
+ Develop distribution agreements and negotiate commercial terms with key Partners Coordinate and manage internal stakeholders related to agreement creation, order placements, finance liaison, and marketing coordination
+ Develop strong ongoing relationships with relevant Wholesale contacts, ensuring all service levels are met consistently, whilst always looking to maximise any sales opportunities.
+ Analysis of weekly/monthly business reports, detailing % target achieved, flagging concerns, and taking proactive measures.
+ Ensure that stock levels are regularly reviewed and maintained to maximise sales and liaise directly with the marketing team to ensure the store is adhering to the required standards.
+ Budgeting of projected distribution revenue, monitoring sales performance, stock levels and working with finance and merchandising to optimise.
+ Ensuring retailer stock files/order forms are created and sent to retail partners 2 months prior to launch along with sell in information, images and marketing campaigns.
+ Collaborate with retailers on forecasts and PO's while ensuring delivery is made within committed lead time.
+ Prepare brand orders, forecasts and manage brand relationships on an ongoing basis visiting physical stores when appropriate.
+ Conducting or coordinating brand training where appropriate including organising testing units for trial.

What will I need to thrive in this role??

+ (Essential) Experience in selling health supplements into pharmacy chains within the UAE or GCC countries + Demonstrated ability to negotiate distribution agreements and commercial terms with partners.
+ 2-5 years' experience in an account management / distribution role
+ Strong academic background (2:1 or above)
+ Strong understanding of go-to-market strategies, retail partnerships, and both online and offline distribution channels.
+ Outstanding analytical and data management skillsHumble, resilient, highly motivated, and focused on outcomes.
+ Able to deal with ambiguity and to thrive in a fast-paced, start-up-type environment by pivoting priorities.
+ Arabic language preferred (but not required)

We are looking for individuals who are:

Game Changers

- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern's processes and outcomes.

Data Fanatics

- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.

Partner Obsessed

- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner's expectations and delivers results that exceed them, prioritises the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.

Team of Doers

- Someone who is a part of team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.

What is the hiring process?

An initial phone interview with Pattern's talent acquisition teamA video interview with a hiring managerA 2nd stage video interview with a presentationA final interview with the MENA General Manager
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.