Description

Head of B2B Spare Parts | Al Futtaim Automotive | Global Aftersales

Location: AE

Company: Al Futtaim Private Company LLC

Job Requisition ID: 154712

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world\'s most admired and innovative brands. Al-Futtaim Group\'s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

Strategic planning for UAE for Parts, Tyres & Batteries, directing and coordinating business operations of internal divisions/companies. Responsible for maintaining the smooth and efficient operations of the business, with responsibility for achieving the B2B Parts division\'s business objectives as well as stakeholder management and Tyres & Battery Objectives.

What you will do:

Sales Operations: Create sales strategy for Al-Futtaim Automotive B2B parts, tyres and batteries division

Business Objectives & Operations: To maximise the revenue potential from Al-Futtaim Automotive B2B operations to meet the Individual Brands Sales performance objectives.

Ensure that all divisions are managed in an efficient cost optimization model. Set operational KPIs measure internal effectiveness and efficiency. To determine if the department/division is achieving operational targets and working as a team.

Finance: Planning of annual budgets for Al-Futtaim Automotive B2B Parts, Tyres and Battery Division, ensuring achievement of annual budget and profits target set for the divisions.

Projects: Participate in a variety of projects, groups and committees.

People: Deliver against our people strategy, maintain positive associate engagement.

Strategy: Develop and implement long-term strategic goals and objectives to meet business and growth objectives

Process Quality: Maintains a professional service by establishing and enforcing organization standards and Quality Standards

Required skills to be successful:

15 years in Automotive Industry, with at least 5 years at Senior Management level.

Strong knowledge on automotive spare parts, Tyres & Batteries

Should be able to develop and implement strategies

Possess great business acumen to manage the business

About The Team:

The role will report to the General Manager, and you will be managing a team of Regional Managers, Dealer Support Manager and associates. You will be working in a dynamic and busy After Sales environment wherein you will be dealing directly with different Stakeholders across the organization.

What Equips You For The Role:

Bachelor\'s or master\'s Degree

Extensive experience in Automotive Aftersales industry

Excellent communication skills and strong interpersonal skills and has the ability to solve problems quickly

About Al-Futtaim Automotive

A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.

Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world\'s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.

We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.

What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

Joblinks.ae