Job Description

Leadership and training

Train and mentor new and existing baristas on techniques, recipes, and customer service standards. Manage shift schedules to ensure adequate staffing. Supervise baristas, assign tasks, and foster a positive team environment. Provide ongoing staff training and motivation related to coffee and drinks.
Coffee expertise and quality control

Ensure the consistent preparation of high-quality coffee and other beverages according to recipes and presentation standards. Maintain and calibrate espresso machines, grinders, and other equipment. Perform routine cleaning of equipment and the work area. Develop and implement new coffee recipes and menu items.
Operational duties

Monitor and manage inventory levels, including ordering stock and rotating products. Ensure the coffee bar and surrounding areas are clean, hygienic, and safe at all times. Handle cash, operate the POS system, and sometimes manage closing procedures. Ensure compliance with all health, safety, and company policies.
Customer experience

Act as a brand ambassador and set a positive tone for customer interactions. Engage with customers, answer questions, and make recommendations. Resolve customer complaints regarding quality or service.
Health & Safety

Overseeing the maintenance of kitchen and food safety standards. Store food products in compliance with safety practices and HACCP. Maintain Top Hygienic environment at the store. Communicate with legal and safety department to ensure all processes remain compliant withgovernmental regulations.
Job Type: Full-time

Pay: AED2,500.00 - AED4,000.00 per month

Application Deadline: 06/04/2024