Deliver a wide range of professional hair services including shampooing, cutting, colouring (highlights, ombre and balayage), blow-drying, styling, keratin/protein/botox treatments, and application of hair extensions.
Conduct thorough hair and scalp consultations to tailor treatments based on individual needs.
Ensure proper sterilization and sanitation of all tools, brushes, combs, and equipment after each use, in compliance with clinic hygiene protocols.
Recommend suitable retail products and upsell additional services to enhance client results.
Apply hair treatment products, as needed (e.g. colour protection creams and hydrating masks)
Maintain accurate client records including service history and treatment preferences.
Provide excellent customer service, ensuring client comfort and satisfaction throughout the experience.
Building a professional relationship with loyal clients to ensure return visits.
Stay current with industry trends, styles, and product knowledge.
Assist with social media content creation if needed (before/after shots, time-lapse treatments, etc.).
Adhere strictly to company grooming standards, service protocols, and attendance policies.
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