Guest Service Agent ( Front Office) Male
Dubai, United Arab Emirates
Job Description
As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, is responsible for performing the following tasks to the highest standards:
- Achieve positive outcomes from Guest queries in a timely and efficient manner
- Ensure an efficient reception experience for Guests, including check-in/out, and complete audit procedures, as required
- Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments
- Demonstrate a high level of customer service at all times
- Demonstrate a knowledge of hotel room categories, room rates, packages, promotions, and other general product knowledge necessary to perform daily duties
- Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
- Use the correct procedures regarding the acceptance of foreign currencies, credit cards, and cash in accordance with the hotel credit policy
- Act in accordance with policies and procedures when working with front-of-house equipment and property management systems
- Assist other departments, as necessary
- \xc2\xb7 Salary : Negotiable Salary
- \xc2\xb7 Min . 2+year experience as a GSA.
- \xc2\xb7 Opera experience is a must.
- \xc2\xb7 Accommodation : Provided by the company
- \xc2\xb7 Food : All times food provided by the company
- \xc2\xb7 Uniform: Provided by the company
- \xc2\xb7 Laundry: Provided by the company
- Are you ready to join immediately
- Hotel Opera: 1 year (Required)
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Job Detail
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Job IdJD1603604
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned