Job Description

• Welcome guests to our Wellness Centre with a pleasing smile.
• Review arrival lists and records.
• Receive and take care of special guests.
• Answer the inquiries of clients on a timely basis.
• Assist the other staff members in preparing welcome folders for the guests.
• Give the required information about different areas of our Wellness Centre to the guests.
• Promote the services provided by our hotel.
• Foresee the needs of clients and ensure clients are satisfied with our service while residing at Wellness Centre .
• Build a long term association with the clients.
• Help clients with various tasks like arranging transport, providing supplies, etc.
• Address grievances issues and inform Guest Relations Manager as and when required.
• Record all necessary data and information in the designated registers everyday.
• Comply with health and safety standards (OSHS).

Requirements

• Bachelor's degree in Hospitality Management or a relevant field.
• 2+ years of work experience as a Guest Relations Officer, Wellness Centre Manager or a similar role.
• Professional certification in Hotel Management will be preferred.
• Should be a customer-oriented individual with a good knowledge of hospitality industry standards.
• Excellent written and oral communication skills.
• Outstanding organizational and interpersonal skills.
• Exceptional time-management skills.
• * Salary : 4000 to 6000
• * Minimum Experience 3 years

Job Types: Full-time, Permanent Salary: AED4,000.00 - AED6,000.00 per month Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Guest Relations Officer,Hotel Manageror a similar role.: 3 years (Preferred)

Language:

• English (Preferred)
• Arabic (Preferred)