Guest Relations Officer (gro) Female
Sharjah, SH, AE, United Arab Emirates
Job Description
We are looking for a friendly, well-presented, and customer-focused
Guest Relations Officer (GRO)
to join our team. The ideal candidate will be responsible for creating a positive first impression and ensuring an excellent guest experience at all times.Key Responsibilities:
Welcome and assist guests in a polite, professional, and courteous manner Handle guest inquiries, requests, and complaints efficiently Maintain strong communication between guests and internal departments Ensure high standards of customer service and guest satisfaction Manage guest records, feedback, and follow-ups Support front desk and administrative duties as required Maintain a well-groomed appearance and professional conduct at all times
Requirements:
Proven experience as a Guest Relations Officer or in a similar customer service role Excellent communication and interpersonal skills Fluent in English (Arabic or additional languages will be an advantage) Presentable personality with a positive attitude Ability to handle guests professionally under pressure Basic computer knowledge (MS Office, email handling) Immediate joiners will be preferred
Benefits:
Professional and friendly work environment Growth and career development opportunities
Job Types: Full-time, Permanent
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Job Detail
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Job IdJD2226375
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSharjah, SH, AE, United Arab Emirates
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EducationNot mentioned