Guest Relations Officer
Dubai, DU, AE, United Arab Emirates
Job Description
Communicate with guests online through email, booking platforms, and messengers. Send booking confirmations, updates, and follow-up messages to ensure guest satisfaction. Manage reservations -- create, update, and process bookings, including handling online payments. Review and respond to guest feedback on all platforms, and help resolve any issues or disputes. Work closely with the internal team to ensure smooth daily operations. Complete special or urgent tasks assigned by the management when needed.
Job Requirements
Genuine interest in communicating with guests and providing excellent service. Strong sense of responsibility, accuracy, and attention to detail. Good decision-making and problem-solving abilities. Confident computer skills and ability to use basic software. Active and comfortable using the internet and online platforms. Own laptop and reliable internet connection. Willingness to learn and grow.
About Company:
At Rizaries, we thrive on innovation and a commitment to excellence across diverse sectors.
We welcome ambitious individuals who are passionate about growth, collaboration, and
contributing their skills to projects that shape the future.
Job Features
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Job Category
Office
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Job Detail
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Job IdJD2205459
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned