Job Description

Responsibilities:

Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction. Respond to guests needs and anticipate their unstated ones. Expect and react promptly to guests' requirements and inquires. Actively listen and resolve guests' complaints. Coordinate and manage communication between guests and staff . Promote all amenities, conveniences and programs offered. Respond to reservation inquiries via phone, email, online platforms And Whats APP. Have Enough Experience About UAE Map & Dubai Locations for Planning Trips Dispatching Offer assistance and recommendations to guests based on their preferences and needs. Ensure compliance with company policies and procedures regarding bookings and payments. Ensure accurate and efficient processing of guest reservations. Selling and promoting reservation services. Promote special offers, packages, and Addons to enhance the guest experience.
Qualifications:

High school diploma, Collage Grade Preferred. european language or chinese speaker preferred but not required Hospitality Experience or Transportation Experience Preferred. Experience working in sales or public relations, preferably in the hospitality or travel industries. Customer-service experience. Excellent written and verbal communication skills. Multi-tasking and time-management skills, with the ability to prioritize tasks. Proficient in microsoft office & Online Portals. Data entry experience. Flexible working hours.
Job Type: Full-time

Pay: AED3,500.00 - AED5,000.00 per month