Guest Relations Officer
Dubai, DU, AE, United Arab Emirates
Job Description
Company Description
The iconic
Queen Elizabeth II (QE2)
is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a true British heritage and history with a visit to one of the world's most celebrated ocean liners, now permanently docked in the new marina at Dubai's Port Rashid in the UAE.Perform check IN/OUT of guests using Opera cloud. Welcome and greet guests, answer inquiries and incoming calls. Prepare occupancy and guests report Maintain group and individual arrival report daily. Inform guests of hotel rates and services and create/cancel/confirm reservations. Provide information about our hotel, available rooms, rates and amenities Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
Qualifications
Work experience in UAE as a Hotel Front Desk Agent, Receptionist or similar role Proficiency in Opera cloud and Microsoft Fluency in English; additional languages are a plus * Excellent communication and organizational skills
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Job Detail
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Job IdJD1988021
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned