Guest Relations Manager

Dubai, United Arab Emirates

Job Description



Job Title Chefs / F&B / Housekeeping / Front Desk

Experience

School Degree

Description

About the role
As a Guest Relations Manager at White Beach, you will be responsible for delivering five-star customer service to guests, meeting them, and greeting them with a smile and creating an amazing experience and everlasting memories while dining with us! Forming strong relations hips with guests, local Dubai residents and regulars will be an important aspect of the role. You will act as a sales ambassador , encouraging repeat custom, capturing new business and communicating any special requests and needs of guests to the restaurant management team, contributing and playing a vital role in delivering a luxury and personalized service. You will demonstrate a deep knowledge and passion for the brand you represent and play an active role in building and managing the guest database, working closely with the PR and marketing teams to communicate any upcoming activity to the market, including special events, initiatives, and promotions. This role requires someone who is immaculately presented and an exceptional communicator who comfortably, positively and professionally interacts with those around them.

About you
The successful candidate must demonstrate a clear passion for the Food and Beverage industry, guest experience and a willingness to learn. Willing to work flexible hours, excellent communication and interpersonal skills. Must have minimum 2-3 years' experience in a similar role in a luxury hotel or restaurant.
Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

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Job Detail

  • Job Id
    JD1473592
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned