Guest Relations Agent
Job Description
Job Details
Qualifications
Passion for guest service.
Excellent written and verbal communication, interpersonal and leadership skills.
Highly organized, results-oriented with the ability to be flexible and work well under pressure.
Fluency in English, and at least one additional EU language
Must have the ability to handle a multitude of tasks and Guest requests.
Knowledge of Opera or Opera cloud Property Management System an asset.
Ability to work independently and prioritize responsibilities.
Experience with a Hotel loyalty program an asset.
Computer proficiency in a Windows environment (Word, Excel, PowerPoint).
Company Description
Located in the heart of each destination we call home, a stay at any Fairmont hotel is truly unforgettable. Known for grand and awe-inspiring properties and thoughtful and engaging colleagues who aim to make each and every stay a cherished and memorable experience, we have been the stage for some of the most significant moments in global history.
As a part of ALL - the Accor Live Limitless Lifestyle Loyalty Program, with 90 exceptional addresses in 32 countries, we are as favored by world leaders and business travelers as we are by families and those with a penchant for luxurious travels.
Skills Required
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Job Detail
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Job IdJD2263296
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned