Job Description

Growth Sales Manager - CX and Messaging Solutions - Dicetek LLC - Dubai, UAE
Position Overview
This role is responsible for driving revenue growth across A2P messaging, CPaaS APIs, WhatsApp Business solutions and CCaaS offerings. The Growth Sales Manager leads new business acquisition, expands existing accounts and manages a diverse CX portfolio for enterprise and mid-market clients across the UAE.
Job Details
Country: UAE
City: Dubai
Industry: Telecommunications
Function: Sales
Salary: 28000-36000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Achieve quarterly and annual targets across A2P, CPaaS and CX offerings
• Drive new client acquisition and expand existing account portfolios
• Maintain a robust pipeline with accurate forecasting and reporting
• Identify opportunities across UAE sectors and develop penetration strategies
• Provide competitive insights to improve go-to-market positioning
• Build and maintain relationships with C-level, IT, digital, marketing and procurement teams
• Lead pricing, proposals and RFP/RFQ submissions
• Ensure high customer satisfaction through proactive engagement
• Position end-to-end CX solutions including messaging APIs, WhatsApp Business, Voice, RCS and CCaaS
• Understand UAE messaging guidelines, operator ecosystem and compliance landscape
• Work closely with presales, delivery and product teams for solution design and execution

Ideal Profile

• 8-10 years of B2B sales experience in the UAE telecom, CPaaS or CX ecosystem
• Proven success selling A2P messaging, CPaaS and preferably CCaaS solutions
• Strong hunting and farming experience with new logo wins and account expansion
• Good commercial judgment, negotiation abilities and deal-closing skills
• Strong pipeline management discipline and CRM proficiency
• Established UAE industry connections across BFSI, healthcare, retail, e-commerce, logistics and hospitality
• Ability to articulate CX value and translate technical capabilities into business benefits

Skills Set

• B2B sales and account management
• CX and messaging solutions
• Pipeline development
• Proposal and pricing management
• Relationship building
• Commercial negotiation
• Market intelligence
• Cross-functional collaboration

Why Join Us

• Opportunity to drive growth in one of the fastest expanding digital communication sectors
• Exposure to enterprise-level CX and messaging technologies
• Strong earning potential with long-term career growth
• Collaborative work culture with access to advanced digital solutions

About the Company
Dicetek LLC delivers technology, telecom and digital services across the region, supporting enterprise clients with modern communication platforms and customer experience solutions. The company focuses on innovation, reliability and strong delivery through skilled professionals and advanced technology capabilities.
Job Title Growth Sales Manager - CX and Messaging Solutions - Dicetek LLC - Dubai, UAE
Growth Sales Manager - CX and Messaging Solutions - Dicetek LLC - Dubai, UAE
Position Overview
This role is responsible for driving revenue growth across A2P messaging, CPaaS APIs, WhatsApp Business solutions and CCaaS offerings. The Growth Sales Manager leads new business acquisition, expands existing accounts and manages a diverse CX portfolio for enterprise and mid-market clients across the UAE.
Job Details
Country: UAE
City: Dubai
Industry: Telecommunications
Function: Sales
Salary: 28000-36000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Achieve quarterly and annual targets across A2P, CPaaS and CX offerings
• Drive new client acquisition and expand existing account portfolios
• Maintain a robust pipeline with accurate forecasting and reporting
• Identify opportunities across UAE sectors and develop penetration strategies
• Provide competitive insights to improve go-to-market positioning
• Build and maintain relationships with C-level, IT, digital, marketing and procurement teams
• Lead pricing, proposals and RFP/RFQ submissions
• Ensure high customer satisfaction through proactive engagement
• Position end-to-end CX solutions including messaging APIs, WhatsApp Business, Voice, RCS and CCaaS
• Understand UAE messaging guidelines, operator ecosystem and compliance landscape
• Work closely with presales, delivery and product teams for solution design and execution

Ideal Profile

• 8-10 years of B2B sales experience in the UAE telecom, CPaaS or CX ecosystem
• Proven success selling A2P messaging, CPaaS and preferably CCaaS solutions
• Strong hunting and farming experience with new logo wins and account expansion
• Good commercial judgment, negotiation abilities and deal-closing skills
• Strong pipeline management discipline and CRM proficiency
• Established UAE industry connections across BFSI, healthcare, retail, e-commerce, logistics and hospitality
• Ability to articulate CX value and translate technical capabilities into business benefits

Skills Set

• B2B sales and account management
• CX and messaging solutions
• Pipeline development
• Proposal and pricing management
• Relationship building
• Commercial negotiation
• Market intelligence
• Cross-functional collaboration

Why Join Us

• Opportunity to drive growth in one of the fastest expanding digital communication sectors
• Exposure to enterprise-level CX and messaging technologies
• Strong earning potential with long-term career growth
• Collaborative work culture with access to advanced digital solutions

About the Company
Dicetek LLC delivers technology, telecom and digital services across the region, supporting enterprise clients with modern communication platforms and customer experience solutions. The company focuses on innovation, reliability and strong delivery through skilled professionals and advanced technology capabilities.
Post Details
Job Start Date
Salary from 28000.00
Salary to 36000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required