Running regular checks on network and data security
Identifying and acting on opportunities to improve and update software and systems
Developing and implementing IT policy and best practice guides for the organisation(s)
Conducting regular system audits
Running and sharing regular operation system reports with senior staff
Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages
Managing and reporting on allocation of IT budget
Providing direction for IT team members if any
Identifying opportunities for team training and skills advancement
Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure
Help define IT infrastructure strategy, architecture, and processes
Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs
Assess vendors and develop test strategies for new hardware and software
Troubleshoot hardware and software issues related to internal IT
Qualification:
Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience
2-5 years of experience working in IT operations
Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies
Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems
Strong critical thinking and decision-making skills
Excellent project management skills and strong ability to prioritize
Firm grasp on IT infrastructure and operations best practices