Group General Manager

Dubai, United Arab Emirates

Job Description

We are currently in search of a Group General Manager who will provide multi-hotel leadership, focusing on guest satisfaction, associate satisfaction, and owner satisfaction of their property and of the group. The role will act as a direct supervisor to General Managers, and will provide support and resources, both in person and remotely, while reporting to the Group CEO.

This role has a dual responsibility in the operational management of a large, integrated resort, and having strategic leadership over a group of hotels and resorts.

Responsibilities:
  • Promotes hotel\'s policies and philosophies to associates and guests through direct and indirect interaction.
  • Oversight of all financial aspects of each hotel in the portfolio: P & L, CapEx, Forecasting, and Budgeting with detailed presence of own property.
  • Ensures operational excellence for all hotels in the portfolio; provides support, critique, and guidance to hotels falling short of brand standards and/or company expectations.
  • Ensure brand Quality Assurance Compliance/Performance and approve action plans generated by hotel(s).
  • Acts as liaison between hotel General Manager(s) and discipline coaches, including but not limited to: Sales and Marketing, Finance, HR and learning, POMEC, PR, Revenue Management, and Owner Relations.
  • Acts as a role model and provides guidance on company culture. Selects, develops, manages, and leads management team members of the Resort.
  • Guides, develops, and implements policies, procedures, and systems to improve business operations.
  • Provides leadership to annual marketing plans of own property and the group.
Qualification, Skills, Knowledge, and Abilities Needed to Perform the Job but not limited to:
  • Minimum 10 years\' experience in the hotel industry (Preferably in GCC).
  • Experience in multi-unit leadership is strongly preferred.
  • Sales and Revenue Management experience preferred.
  • General Manager experience required.
  • Ability to manage others personally and remotely.
  • Deep understanding and support of the company pillars.
  • Follows and promotes company policies and procedures and is able to effectively. articulate and present the Company\'s vision and values.
  • Leadership skills including coaching, mentoring, feedback, and training.
  • Travel Limited.
  • Great ownership relations.
Additional Responsibilities:
  • Demonstrates dependability and shows a sense of urgency about getting results.
  • Presents ideas, concepts, and information effectively and clearly through the spoken word.
  • Need flexibility, Adapts and changes course of action when appropriate.
  • Able to take initiative, and action proactively.
  • Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals.
  • Works cooperatively with others to accomplish business goals and objectives.
  • Delegates responsibility and authority effectively and holds team responsible.
  • Celebrates successes and reprimands poor performance.
Please note that only shortlisted candidates will be contacted for further consideration.

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Job Detail

  • Job Id
    JD1626576
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned