Grievances Manager
Sharjah, SH, AE, United Arab Emirates
Job Description
Key Roles & Responsibilities
Serve as the primary point of contact for all
employee grievances, complaints, and disciplinary matters
Receive, investigate, and resolve employee grievances in a timely and impartial manner Conductfact-finding investigations, disciplinary hearings, and enquiry meetings
Draft and issuewarning letters, show-cause notices, suspension letters, and disciplinary actions
Ensure all grievance handling processes comply withUAE Labour Law and company policies
Mediate conflicts between employees and management to achieve effective resolutions Liaise withMOHRE, legal teams, and PROs
on Labour complaints and disputes Handle Labour cases, inspections, and documentation as required Maintain detailedgrievance case files, records, and confidential documentation
Advise management on employee relations risks and preventive measures Support the development and implementation ofemployee relations policies and procedures
Train and guide managers ondisciplinary processes and grievance handling
Analyze grievance trends and prepare reports for senior management Support employee exit cases involving disputes or disciplinary issues Promote a positive work environment and strengthen employee trust and engagementRequirements & Qualifications
Bachelor's degree in Human Resources, Business Administration, or a related field
5-8 years of UAE HR / Employee Relations experience
Strong expertise ingrievance handling, disciplinary procedures, and Labour disputes
In-depth knowledge ofUAE Labour Law and MOHRE procedures
Experience coordinating withgovernment authorities and legal teams
Excellent communication, mediation, and documentation skills Ability to handle sensitive matters with confidentiality and professionalism Strong analytical and problem-solving abilitiesKey Skills & Competencies
Employee Relations & Grievance Management UAE Labour Law Compliance Conflict Resolution & Mediation Disciplinary Procedures Stakeholder Management Documentation & Reporting
Job Type: Full-time
Pay: AED4,000.00 - AED4,500.00 per month
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Job Detail
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Job IdJD2237572
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSharjah, SH, AE, United Arab Emirates
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EducationNot mentioned