Job Description

Patriot PRO Travel and Tourism is a travel and visa consultancy, providing global visa solutions, travel management, and end-to-end services for individual and corporate clients. We specialize in delivering seamless visa processing, ticketing, hotel bookings, and complete travel support.

We are now hiring a Global Visa Operations Officer with strong expertise in visa processing and hands-on knowledge of GDS systems and hotel booking portals.

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Position Overview

The Global Visa Operations Officer will oversee visa application processes, manage travel-related bookings, ensure compliance with embassy and airline requirements, and support internal teams. This role requires attention to detail, excellent organizational skills, and in-depth experience in both visa operations and travel systems.

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Key Responsibilities

Manage end-to-end visa application processes across multiple destinations (Schengen, US, UK, AUSTRALIA, CANADA Etc). Ensure all visa applications are accurate, complete, and compliant with embassy/consulate regulations. Use GDS systems (Amadeus) for flight reservations, ticketing, and itinerary management. Handle hotel bookings via online portals and ensure travel packages are aligned with client requirements. Coordinate with embassies, consulates, airlines, and hotels to ensure smooth travel arrangements. Support urgent visa requests, escalations, and complex travel cases. Train and supervise consultants in visa documentation and travel booking systems. Generate operational reports on visa approvals, travel bookings, and customer satisfaction. Prepare, review, and submit visa applications accurately and on time. Stay updated with changes in embassy/consulate rules, immigration laws, and travel policies. Provide additional support such as travel insurance, hotel booking, and itinerary assistance. Maintain organized records of client applications and outcomes.
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Qualifications & Requirements

Previous experience as a Visa Consultant, preferably focused on tourist visas. Strong knowledge of global tourist visa processes and embassy regulations. Excellent organizational skills and attention to detail. Strong communication and client-handling skills. Proficiency in MS Office and visa application portals. Ability to manage multiple cases under tight deadlines. Multilingual abilities (preferred).
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What We Offer

Performance-based incentives. Professional growth and training opportunities. A supportive, multicultural, and client-focused work environment. Opportunities to work with international clients.
Job Type: Full-time

Pay: AED3,000.00 - AED3,500.00 per month