Job Description

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Leads the strategic application of data and analytics to enhance decision-making and operational excellence across DP World's global operations. This role sets the vision for data-enabled transformation initiatives, guiding a portfolio of analytics projects aligned with enterprise priorities, including IoT optimisation, AI adoption, and global platform rollouts such as Zodiac.
In addition, the role plays a pivotal part in driving global innovation, embedding analytics and data intelligence into the ideation, validation, and scaling of breakthrough initiatives. As a strategic partner to the Innovation Office, the incumbent helps ensure that innovation efforts are evidence-based, outcome-driven, and aligned with DP World's growth and digital transformation ambitions.
KEY ACCOUNTABILITIES:
Lead strategic business intelligence initiatives to unlock operational efficiencies and growth opportunities across terminals, platforms, and innovation programs.
Own the analytics vision and roadmap for key programs (e.g. Zodiac, IoT optimisation, AI projects and more), ensuring alignment with enterprise KPIs and DP World's digitalisation agenda.
Use Power BI and other visualisation tools to develop interactive dashboards that highlight trends, support performance improvement and inform strategic planning.
Promote the use of analytics tools and foster a culture of data-driven decision making and continuous improvement.
Define and govern data structures, models, and frameworks to enhance performance visibility across business units, enabling real-time monitoring and global benchmarking
Partner with Technology and BI teams to prioritise and influence development of analytics platforms, while staying focused on business value delivery rather than execution.
Champion the integration of analytics within global innovation programs, collaborating with the Innovation Office, Innogate, and cross-functional teams to evaluate and scale high-impact ideas.
Represent Global Operations in steering committees and leadership forums, presenting insights, progress updates, and forward-looking analytics strategy.
Sponsor and mentor regional analytics communities, nurturing a culture of innovation, data maturity, and best practice sharing across business units.
Support executive communications with impactful storytelling, strategic dashboards, and insights tailored to C-suite and Board-level needs.
Contribute to enterprise transformation and innovation campaigns (e.g. Innovation Live, Champions Campaign) by embedding analytics in idea validation, tracking, and decision-making.
Act as senior advisor and business partner to regional heads, COOs, and cross-functional leaders, embedding analytics into strategic decision-making.
Act as an ambassador for DP World at all times when working; promoting and demonstrating positive behaviours in harmony with DP World's Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World's Code of Conduct and Ethics policies
Perform other related duties as assigned
QUALIFICATIONS, EXPERIENCE AND SKILLS:
Bachelor's degree in Engineering, Computer Science, Statistics, Mathematics or a related field.
5-10 years experience in the analysis of business processes and interfaces including, but not limited to container terminal operations, terminal operating systems (Navis, Zodiac, etc), interpreting system documentation, data and/or business process modelling, and data flow/context diagramming.
Minimum 2 years of experience in Data Analysis and visualization (Power BI, SAP Business Intelligence reports or comparable BI applications).
Excellent Analytical Skills.
Proficiency with relational database concepts and report writing tools.
Understanding on Terminal Planning and Operations processes, standards and procedures. Understanding on Operational and Commercial KPIs and definitions.
Ability to work and communicate within multi-cultural and multi-national teams within DP World head office as well as DP World business units and regional offices around the world.
Strong organizational skills. Competent with mainstream office automation, project management, presentation, and communications tools. Executes all job responsibilities and assignments promptly, reliably, and ethically.
Flexible and adaptable, functions well as a team player in multi-cultural team, remains calm and cheerful under stressful conditions.
Effective communication and reporting fluently in English language.

Skills Required