Job Description

Key Responsibilities:

Carry out daily general maintenance tasks including electrical, plumbing, HVAC, painting, and mechanical repairs in accordance with hotel standards. Perform preventive and corrective maintenance promptly and efficiently to support smooth hotel operations. Respond to guest room maintenance requests professionally and courteously, ensuring all technical issues are resolved in a timely manner. Ensure all maintenance work is completed safely, neatly, and in compliance with hotel safety and service guidelines. Assist in resolving guest complaints related to maintenance concerns, ensuring repairs are completed to guests' satisfaction. Attend daily briefings, review assigned tasks, and coordinate with the Engineering team to ensure effective workflow. Maintain accurate records of maintenance work completed, materials used, and any required follow-up actions. Ensure proper use, cleaning, and storage of tools, equipment, and materials according to hotel protocols. Inspect and maintain guest rooms, public areas, back-of-house spaces, and technical installations to ensure they remain fully functional. Support Engineering colleagues by assisting with specialized maintenance tasks when necessary. Maintain cleanliness and organization of maintenance workshops and storage areas at all times. Follow daily work schedules and instructions provided by the Engineering Supervisor or Duty Engineer.

Requirements:

Previous experience as a General Technician in a 4- or 5-star hotel or similar environment. Strong skills in electrical, plumbing, mechanical, and general maintenance work. Professional appearance, positive attitude, and commitment to delivering high-quality service. Good knowledge of tools, materials, and safe working practices relevant to hotel maintenance. Ability to read basic technical drawings and perform accurate troubleshooting. Ability to multitask, work under pressure, and complete tasks independently. Strong attention to detail and problem-solving skills. Flexibility to work various shifts, including weekends and public holidays.

How to Apply:

Submit your resume via Indeed or email to dxbkp.hr@gloria-hotels.com.

Job Type: Full-time