Job Description

Position Overview
Milele Properties is seeking a dynamic and results-driven General Manager Real Estate Brokerage to lead and scale its residential and commercial brokerage division. The ideal candidate will be a strategic leader with deep market expertise, exceptional developer relationships, and a track record of building high-performance sales teams. This role is pivotal in shaping the company's market presence, sales performance, agent development, and long-term growth in Dubai's competitive real estate sector.
Key Responsibilities
1. Strategic Leadership & Vision

• Develop and execute the overall brokerage strategy aligned with the company's short- and long-term objectives.
• Drive business expansion into emerging areas, including new developer partnerships, international investor segments, and B2B channels.
• Regularly assess market dynamics, legal frameworks, and investment trends to adjust strategy proactively.

2. Sales Team Development & Performance Management

• Recruit, onboard, and retain a team of qualified and motivated property consultants and sales agents.
• Establish a structured performance management framework, including KPIs, sales targets, and regular performance reviews.
• Create a competitive and empowering culture through ongoing training, mentorship programs, and clear career progression paths.

3. Developer & Stakeholder Relationships

• Build and nurture strong commercial relationships with key Dubai developers such as Emaar, DAMAC, Sobha, Nakheel, Dubai Properties, and others.
• Secure agency agreements, exclusive launches, and preferential commission structures to enhance profitability and first-mover advantage.
• Act as the primary point of contact for high-level developer negotiations, partnership agreements, and conflict resolution.

4. Revenue Generation & Business Development

• Drive revenue growth through diversified property portfolios, cross-selling, and innovative service offerings (property management, relocation, investment advisory).
• Work closely with the marketing team to convert digital leads, implement CRM best practices, and maximize ROI on campaigns.
• Expand company visibility by attending international property expos, investor roadshows, and real estate forums.

5. Operational Management & Compliance

• Oversee all daily operations of the brokerage division including property listings, client servicing, transaction management, and after-sales support.
• Ensure full compliance with RERA, DLD, and corporate governance standards in all processes and documentation.
• Implement robust systems and SOPs for lead tracking, agent commission processing, listings control, and client database management.

6. Financial Oversight

• Prepare annual budgets and monitor monthly P&L performance of the brokerage division.
• Optimize cost structures while ensuring quality lead generation, training investment, and competitive commission structures.
• Provide monthly, quarterly, and annual performance reports to the Board with insights and recommendations.

7. Technology Integration & Digital Transformation

• Champion adoption of digital tools, including CRM systems (e.g., Property Finder Manager, Salesforce, HubSpot), ERP tools, and data analytics platforms.
• Oversee digital onboarding of new agents and ensure full usage of listing platforms (Bayut, Property Finder, Dubizzle, etc.).
• Leverage automation for agent reporting, client follow-ups, document generation, and campaign tracking.

8. Brand Building & Market Positioning

• Act as the brand ambassador of Milele Properties across all stakeholder touchpoints.
• Collaborate with the marketing team to strengthen social media presence, customer testimonials, referral programs, and SEO strategies.
• Position Milele as a thought leader in real estate advisory through content, workshops, and strategic alliances.

Qualifications & Experience

• Bachelor's degree in business, Real Estate, or related field (MBA preferred).
• Minimum 10 years of real estate experience in Dubai, with at least 4 years in a senior leadership/GM role.
• Deep understanding of Dubai's residential and commercial property markets, including off-plan and secondary sales.
• Established relationships with major developers and regulatory authorities.
• Certified RERA Broker Card holder.

Core Competencies

• Visionary leadership with hands-on operational capability
• Strong sales, negotiation, and client acquisition skills
• Strategic thinking with a data-driven approach
• Excellent interpersonal and stakeholder management skills
• High ethical standards and knowledge of UAE real estate laws
• Fluency in English; Arabic or additional languages are a plus

Compensation & Benefits

• Competitive base salary + override commission on team sales
• Annual performance bonuses tied to net profitability
• Company car or car allowance
• Medical insurance and visa sponsorship
• Annual flight ticket allowance
• Business expense reimbursements and mobile allowance

Skills Required