Our client is a 45-year-old Group covering various verticals Travel, Event Management, IT, Real Estate, Hospitality, and Logistics. They are looking for a General Manager to join their team in Dubai.

The position would be responsible for managing the logistics vertical of the Group, its staff, and clients, and responsible for the verticals P/L and future growth. The GM will support the organization through development, management, and leadership of the entire team. This role will plan and implement sales strategies that will gain business and effectively manage the logistics business of clients.

Key responsibilities:

• Direct and monitor the workflow of the entire office.
• Set sales team profit goals and hold team members accountable for goals and recognize or discipline as needed.
• Develop and manage operating budgets.
• Achieve satisfactory profit/loss ratio and market share in relation to pre set standards, industry and economic trends, and sales and margin goals.
• Day-to-day staff management and development including recruitment, hiring, performance coaching and annual reviews for direct reports all with full support of corporate office.
• Work with Corporate Human Resources to resolve people issues as needed.
• Ensure training and direction for new and existing sales members.
• Act as a liaison between the customers and operations staff.
• Manage sourcing of customers. Build and maintain relationships with customers and assist and direct team members in sourcing and growing customer base.
• Maintenance of current customers: Including analysis of current lanes to assure we are competitive and providing excellent service. Also, soliciting for other business from customers.
• Monthly financial analysis: including determining overall success of current customer profiles.
• Determine current rates in the marketplace offered by competitors.
• Ensure accuracy and timeliness of data in CRM and other programs as needed.
• Ensure all necessary documentation is accurate and timely.
• Developing goals for specialized sales (LTL, Intermodal, etc.).
• Development of sales leaders including succession planning.
• Act as a player and a coach bring on new business, in addition to coaching the sales representatives.
• Regular meeting with staff to evaluate their performance and potential and to find out the difficulties they encounter and to overcome those.
• Assist sales team in creating marketing and pricing strategies and ensure desired results are achieved.
• Ensure healthy AR/AP flow.

Experience:

• Bachelors degree in any field from a recognised university. Masters degree in Logistics/Supply Chain/Marketing would be a big advantage.
• 12-15 years experience within transportation and logistics industries (all products air, sea, land, NVOCC, FCL, LCL, 3PL, project cargo and charters, express, customs clearance, warehousing, and distribution, etc.).
• Previous management/supervisory experience of at least 5 years a must.
• Sales experience with success in the cold-calling environment.
• Proven record of growing business and starting new accounts.
• Ability to make quick, smart business decisions.
• Ability to effectively train others, preferably with experience in doing so.
• Outstanding organizational skills, excellent time management skills, ability to multitask.
• Ability to work in a fast-paced environment with rapidly changing priorities.

What\'s on offer:

• A competitive salary DOE and qualifications.
• Yearly medical insurance and air passage to home country for self and family (up to two children).
• Monthly petrol, salik allowance.
• Company provided SIM and handset.
• Target-based incentive plan

Nathan & Nathan