Key Accountabilities
Handle the crisis management team through the identification, damage assessment, crisis plan activation, and recovery phases of organizational crisis, and coordinating efforts on national ones with Competent Authorities (TDRA, NCEMA, etc.) standard
Lead EITC to fulfil the Competent Authorities business requirements such as Rapid deployment plans based on Competent Authorities (TDRA, NCEMA, etc.) directives.
Communicate with the competitor/other operator to ensure compliance with (NATIONAL TELECOM EMERGENCY MANAGEMENT PLAN) and other requirements.
Support in conducting DR run book workshops for the respective team members and govern DR run activities.
Conduct Technology Disaster Resilience assessment to identify the risk/impacts, document/report the recovery priorities, and inter-dependencies to achieve the recovery time objectives.
Contribute to establish disaster recovery testing plans and coordinates the testing of recovery support
Ensure the readiness of the command-and-control center and summoning plan.
Ensure periodic audit (internal - external) on du data center to meet internal and external requirement.
Fulfil any additional requirements and tasks provided by head of information security.
Perform set of simulations to ensure the availability of Executive and facilitate the decisions
Ensure the safety and resilience of critical national infrastructure as per national/ international standard
Coordinate with stakeholders to effectively track all incidents (internal - external) and prepare incidents trend analysis report to Manger for review and communication to the top management.
Lead communications, escalations and the activation of DR procedures with respective Technology stakeholders during any crisis/disaster situation.
Review/Update Disaster recovery procedures for Critical technology systems
Qualifications, experience, skills and competencies
Qualifications:
University graduate, Job related certificate, professional Qualification or equivalent preferred
Skills
Excellent communication skills
Ability to work under stressful situation in a quality manner
Ability to handle multiple activities and prioritize assigned workload
Logical, analytical way of thinking
Research capabilities (such as articles, books)
Knowledge of internal du policies and procedures is an asset
IT background is an asset
The ability to work cooperatively with different types of personalities
Competencies
Please provide the level of competency as per the grade: Level
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