Welcome guests warmly and create a positive first impression aligned with hospitality standards.
Manage guest check-ins and check-outs efficiently and accurately.
Handle guest inquiries, reservations, and requests with professionalism and courtesy.
Answer phone calls, emails, and messages promptly.
Coordinate with housekeeping, concierge, and other departments to ensure guest satisfaction.
Maintain guest records and update booking details in the system.
Handle billing, payments, and basic cash transactions as required.
Address guest concerns and escalate issues to management when necessary.
Ensure the front desk and lobby area are clean, organized, and welcoming at all times.
Follow hotel policies, safety standards, and service excellence guidelines.
Job Type: Full-time
Pay: AED2,500.00 - AED3,000.00 per month
Application Question(s):
How many years experience as a receptionist?
Mention your current visa status and expiry date.
Are you ready to join immediately?
* Are you living with your family in the UAE?
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