Greet and welcome hotel guests and assign rooms; answer any queries or concerns.
Performing all check-in and check-out tasks.
Provide information about our hotel, available rooms, rates and amenities.
Manage online and phone reservations.
Inform customers about payment methods and verify their credit card data.
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs.
Upsell additional facilities and services, when appropriate.
Maintain updated records of bookings and payments.
Requirements:
Work experience as a Hotel Front Desk Agent, Receptionist or similar role.
Customer service attitude.
Excellent communication and organizational skills.
Job Type: Full-time
Pay: AED1,600.00 - AED1,800.00 per month
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