Job Description

Job description

Company: The Zentral
Designation: Front Office Executive
Education: Bachelor's or High School diploma or equivalent qualification.
Experience: Min 2 - Max 4 Years
Gender: Female
Language: Fluency in English & Arabic, speak other Languages is an added advantage.
Location: Dubai

About Company

"The Zentral is Dubai's new premier destination for office spaces located within the iconic Dubai World Trade Center District on Sheikh Zayed Road.
Designed to cater to a diverse clientele, from startups to enterprises, our boutique workspace solutions combine aesthetic with functionality to inspire innovation and productivity.

Discover collaborative workspaces and meeting rooms with best-in-class amenities, tailored startup support programs, and healthy on-site food and beverage options.

Embrace a workspace experience like no other, where innovation and success thrive.

Join us today to explore the limitless possibilities at The Zentral!"

Job Summary:

We are seeking a dynamic and customer-oriented Front Office Executive to be the face of our shared workspace community. As a Front Office Executive, you will play a pivotal role in delivering exceptional member experiences and ensuring the smooth functioning of the front desk operations. You will be responsible for greeting members and guests, handling inquiries, managing workspace reservations, and providing excellent customer service. This role offers an exciting opportunity to work in a fast-paced, innovative environment and be a part of The Zentral community.

The goal is to make guests and visitors feel comfortable and valued while on our premises.

Job Responsibilities:

? Welcoming Members and Guests.

? Managing Workspace Reservations.

? Assisting with Member Inquiries.

? Handling Mail and Packages.

? Member Support.

? Maintaining Front Desk Operations.

? Coordinating Events.

? Safety and Security.

? Collaborating with Team.

? Update reports in CRM.

Job Requirements:

? Bachelor's or High School diploma or equivalent qualification; additional certification in hospitality or related fields is a plus.

? Proven experience in a customer-facing role in the Co-working Space,
Hospitality, Aviation Industry.

? Exposure to CRM(preferably HubSpot), excellent communication, E-Mail drafting skill and interpersonal skills with a friendly and approachable demeanor.

? Strong organizational and multitasking abilities, with attention to detail.

? Ability to remain calm and composed under pressure and handle challenging situations with professionalism.

? Passion for delivering exceptional customer service and creating a positive community environment.

? Flexibility to work in a dynamic and fast-paced environment, including weekends and evenings as needed.

? Well-presented and professional appearance.
? Working Days: Monday - Saturday.
? Working Hours: 7 am to 4 pm or 8 am to 5 pm or 10 am to 7 pm(Shift time depending on requirement)

? Receptionist from Hospitality or Aviation Industry: 1 year (Required)

Joining 'The Zentral' as a Front Office Executive offers an exciting opportunity to be part of a global community that values collaboration, innovation, and inclusivity. As the first point of contact for our members, you will play a key role in shaping their 'The Zentral' experience and contributing to the success of our shared workspace community. If you are enthusiastic about creating memorable experiences and fostering a sense of belonging, we welcome you to apply for this position.

Job Type: Full-time

Pay: AED3,000.00 - AED5,000.00 per month

Application Question(s):

Application Question(s):
Submit your CV with the details mentioned below.
Current Salary:
Expected Salary:
Notice period:
Availability for Virtual Interview, Preferred Time:
What is your Nationality?
Visa & Expiry date?