Job Description

Key Responsibilities & Tasks

1. Reception Management

Greet and welcome all clients, visitors, brokers, and vendors with warmth and professionalism.

Manage front desk operations including phone calls, emails, and walk-in inquiries.

Maintain a clean, organized, and presentable reception area always.

2. Guest Handling & Coordination

Direct visitors to the appropriate departments or meeting rooms.

Assist with scheduling and confirming guest appointments with sales, leasing teams or directors.

Ensure guest waiting times are minimal and offer refreshments when needed.

3. Communication & Call Management

Answer, screen, and route incoming phone calls professionally.

Handle general queries regarding the company's projects, listings, and office timings.

Maintain a call log or visitor register for follow-up and documentation.

4. Administrative Support

Receive, sort, and distribute incoming mail, documents, and packages.

Coordinate with couriers and manage outgoing deliveries.

Assist with basic documentation, printing, scanning, and filing as required.

5. Meeting Room & Office Coordination

Manage booking and setup of meeting rooms for internal or client use.

Ensure cleanliness and readiness of common areas (e.g., meeting rooms, pantry).

Coordinate with housekeeping and admin support for office supplies and stationery.

6. Support to Sales & HR Teams

Help in distributing brochures, marketing materials, and client welcome kits.

Assist HR during onboarding sessions by welcoming candidates or new joiners.

Occasionally support in organizing in-house events or team meetings.

Required Skills & Qualifications

Bachelor's Degree or Diploma (preferred).

2 years of front office or customer service experience (real estate background is a plus).

Fluent in English.

Excellent interpersonal skills, grooming, and telephone etiquette.

Proficiency in MS Office (Word, Excel, Outlook); knowledge of CRM is an added advantage.

Ability to multitask and remain calm under pressure.

Job Type: Full-time

Application Deadline: 10/07/2025