Coordinate with guests to collect any pending payments before they board the yacht.
Ensure all payments are accurately recorded and processed in the company's system.
Manage the liquidation of peso cards used by the Head of Operations, ensuring timely submission of receipts and accurate tracking of expenses.
Prepare and submit financial reports to the Operations Manager.
Ensure that all guests sign the necessary waiver forms before boarding.
Keep records of all signed waivers for future reference and compliance.
Greet guests and assist with any inquiries during the check-in process.
Ensure all guest information is up-to-date in the system.
Assist with booking confirmations, managing schedules, and coordinating with other departments as needed.
Handle email and phone correspondence, addressing guest concerns or directing them to the appropriate department.
Ensure all required documents (including contracts, waivers, and invoices) are completed, filed, and organized properly.
Follow up with guests for any missing documentation before their yacht experience.
Maintain a professional front office environment and serve as the first point of contact for all guest interactions.
Support the operations team with inventory tracking for office supplies or guest materials, such as promotional items.
Assist with the onboarding process of new staff, including preparing necessary paperwork and orienting them with office protocols.
Requirements:
Bachelor's degree (mandatory)
Strong knowledge of accounting principles and practices
Experience with booking systems preferred
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Fluent in English; additional languages are an advantage
Job Types: Full-time, Contract, Permanent
Application Question(s):
What is your visa status?
Do you have any experience in accounting field?
Can you join immediately?
* What is your expected salary?
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