Front Office Agent

Dubai, United Arab Emirates

Job Description

Company Description

People who love their job put their all into it and aren\xe2\x80\x99t interested in the norm. That\xe2\x80\x99s just how we are: different, eye-catching and perhaps a little crazy. And we do everything we can to ensure it stays that way \xe2\x80\x93 with unconventional added extras and a stimulating environment where our colleagues enjoy their work and are able to achieve their full potential.

One Central\'s new living room is here. Relaxed, fun and packed full of things to do. Overlooking the Museum of the Future, near Dubai International Financial Centre, the hotel boasts 434 rooms and suites in addition to flexible events and co-working space. A total of five characterful restaurants and bars take guests on a culinary trip around the world.



From check-in to \xe2\x80\x9cSee you again\xe2\x80\x9d: our Front Office team at the 25hours Hotel Dubai One Central reception ensures guests are happy from their first moment till their last. We\xe2\x80\x99re looking forward to welcoming you to the Front Office team as Front Office Agent

COME AS YOU ARE AND SHOW HOW YOU CARE!

What is in it for you:
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
  • You\xe2\x80\x99ll provide a friendly and delightful "How\'s it going - to - See you later" for each guest during every intercation.
  • You\'ll demonstrate high product knowledge about the hotel, its facilities, along with surrounding areas to assist with guest inquiries
  • You\xe2\x80\x99ll support your colleagues with a winning smile whenever, once again, all the guests turn up to check in at the same time. On top of this, you\xe2\x80\x99ll also keep your head above water when there are sudden changes of plan.
  • You\'ll handle customer complains and feedback according to "Oops! its messed up".
  • You\xe2\x80\x99ll communicate directly with Sales, Accounting, Housekeeping and Reservation and provides them with all relevant/ needed information.
  • You\xe2\x80\x99ll be aware of room status and also the competitors\xe2\x80\x99 status.
  • You\xe2\x80\x99ll optimise the occupancy rate and average room rate.
Qualifications

Your experience and skills include:
  • You\xe2\x80\x99ve gained management experience in a similar role, and can speak English fluently
  • You can inspire your fellow staff just as you can inspire your guests. On top of this, you know your way around town and always have tips for partying up your sleeve.
  • You\xe2\x80\x99re a doer \xe2\x80\x93 and even if you do it wrong sometimes, you openly admit it.
  • You\xe2\x80\x99re not just bringing your abilities, but also your character.

Accor

Beware of fraud agents! do not pay money to get a job

MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD1605314
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned