The opportunity

This role is to be a part of our facilities management business to manage a panel of services for a new flagship high rise building in Dubai built with high standards.

This role is responsible for the end to end care of all staff and visitors on site and accountable for all activities within their remit and should handle or escalate any concerns which may impact the client\xe2\x80\x99s reputation.

We are hiring an ambitious and forward-thinking front of house supervisor to join our established and growing team in Dubai.

Your responsibilities will include:

Managing the front of house operations and associated functions.

Managing the shift schedule.

Monitoring all areas and dip check that previous issues have been dealt with or closed off satisfactorily.

Performing routine inventory duties including monitoring and maintaining current inventory levels.

Covering reception including greeting of all guests and VIP visitors to reception.

Handling corporate events by assisting with the set up of the venue and providing assistance to meet requirements.

Ensuring that the look and feel of the reception area is maintained to a high standard.

Ensuring that calls are answered in a professional and timely manner and that all enquiries are dealt with in accordance with service standards and response times.

Demonstrating attention to detail and ownership of the processes relating to the areas of responsibility.

Assisting with clients reports as required.

Being responsible for delivering superior customer service and developing key tenant stakeholder engagement by providing effective and timely communications to our tenants, stakeholders, and client.

Carrying out such other reasonable duties as may be required by the line manager.

About you

You have some previous front office experience. You have experience leading or training team members. You will hold a relevant professional qualification with knowledge of health and safety management. You have a good working knowledge of MS Word, Excel and PowerPoint. You have fluent in Arabic, Russian, or Mandarin.

You are digitally savvy, can build lasting client relationships. You will be hungry to grow your career and enjoy the opportunities Mace has to offer.

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Qualifications

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Mace Group