Minimum 2 years in front desk supervisor or manager roles
Language:
English (Required); Arabic or Chinese is a plus
Shift Availability:
Morning, Mid and Evening shifts
Expected Start Date:
As soon as possible
Job Summary:
We are seeking a proactive and professional
Front Desk Supervisor
to lead our reception team at a well-established gym in Dubai International City. This role ensures smooth front desk operations, shift coordination, and excellent service delivery to all members and guests. If you are enthusiastic about fitness, hospitality, and team leadership, we'd love to hear from you.
Key Responsibilities:
Welcome and assist members and guests with professionalism and warmth
Answer walk-in inquiries, phone calls, and emails regarding memberships, schedules, and bookings
Oversee and manage front desk shifts to ensure full coverage
Maintain accurate member records and handle sign-ups, renewals, and cancellations
Ensure the front desk is clean, organized, and ready for operations
Support event coordination and promotional activities
Respond effectively to emergencies in line with company protocols
Assist with incoming mail and package distribution
Perform other tasks as assigned by management
Work Schedule:
Rotating shifts including weekends and holidays:
Morning:
7:00 AM - 5:00 PM
Mid:
10:00 AM - 8:00 PM
Evening:
12:00 PM - 10:00 PM
Requirements:
Minimum high school diploma required; hospitality or business-related education is a plus
Minimum 2 years of supervisor/manager experience
Strong communication skills in English (Arabic or Chinese is a plus)
Excellent customer service and organizational skills
Reliable, responsible, and capable of working independently
Comfortable with rotating shifts and fast-paced environments
Computer literate and familiar with basic front desk systems
How to Apply:
Please submit your updated resume directly through Indeed. For faster communication, you may also message us after applying via WhatsApp at +971 569491665 and mention "Front Desk Supervisor Application." You may include a professional photo in your CV if you wish (optional, not required).
Job Types: Full-time, Permanent
Pay: AED3,000.00 - AED3,500.00 per month
Ability to commute/relocate:
Dubai International City: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
Front Desk or Customer Service: 2 years (Required)
Location:
* Dubai International City (Preferred)
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