Front Desk Supervisor

Dubai, United Arab Emirates

Job Description

We are seeking an experienced and professional Front Desk Supervisor to lead front desk operations at a prestigious luxury hotel in Jumeirah, Dubai. The ideal candidate will be a natural leader, organized, and customer-focused, with the ability to manage a team and handle daily operational challenges smoothly
Responsibilities:

  • Supervise and support front desk staff to maintain high service standards
  • Manage guest/client check-ins and check-outs efficiently
  • Handle customer inquiries, requests, and complaints professionally
  • Maintain accurate records and reports related to front desk activities
  • Coordinate with other departments to ensure smooth operations
  • Train new front desk employees and conduct performance evaluations
  • Ensure compliance with company policies and safety standards
Requirements:
  • Proven experience as a Front Desk Supervisor
  • Excellent communication, leadership, and organizational skills
  • Strong problem-solving abilities and keen attention to detail
  • Proficiency with front desk management software and MS Office
  • Professional appearance with a well-groomed and presentable look
  • Flexibility to work various shifts, including weekends and holidays
Salary and benefits:
Salary: AED2,500-2,700 plus service charge
Free accommodation
Duty meals
Visa and medical insurance
Work in one of Jumeirah's most prestigious luxury hotels

Skills Required

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Job Detail

  • Job Id
    JD2036780
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned