Job Description

Position:

Front Desk Receptionist - Salon (Sales & Admin)

Company:

Royal Salon, Dubai, UAE

Employment Type:

Full-time (6-day week)

Location:

Al Rigga, Dubai

Salary & Benefits

Base salary: AED 2,000-4,500/month (depending on experience) Commission/bonus for upselling services and retail products Staff discounts on salon services and products Training & career development opportunities

About Us

Royal Salon is a premium unisex salon offering a full spectrum of hair, beauty and grooming services. We pride ourselves on delivering exceptional customer experiences in a stylish and professional environment. We are looking for a Front Desk Receptionist who combines strong administrative skills with sales awareness and excellent communication in English.

Key Responsibilities

Greet clients as they arrive, manage check-in/check-out, and handle walk-in enquiries in a welcoming manner. Manage appointment bookings, cancellations, rescheduling via phone, WhatsApp and in-person; coordinate with stylists/therapists to ensure smooth client flow. Maintain client records: service history, preferences, contact details and follow-up reminders. Process payments, issue receipts, and assist with end-of-day reporting. Promote and upsell additional services and retail products through effective client interaction. Ensure the reception area is tidy, organized and reflects the salon's premium brand image. Handle basic client enquiries, respond to phone/emails/social-media messages, and escalate issues when needed. Assist with miscellaneous administrative tasks: email correspondence, stock tracking, liaising with stylists and management.

Skills & Experience -- Required

Minimum 1-3 years of experience in a front-desk or reception role within a salon, spa or hospitality environment. Proven administrative competence: scheduling, record-keeping, basic financial transactions. Sales-oriented mindset: ability to identify and recommend add-on services and retail products.

Excellent verbal and written communication skills in English

-- essential. Additional language proficiency in Arabic and/or Tagalog is a strong advantage. Professional appearance, punctuality, team-oriented, and able to multitask in a fast-paced environment. Familiarity with booking software or willing to learn; basic computer skills (MS Office or similar). Valid UAE work permit or eligible for employment visa.

Qualifications

Secondary school certificate or relevant diploma preferred. Prior experience in a salon or spa reception role is preferred. Good customer-service skills and ability to build rapport.
Job Type: Full-time

Pay: From AED2,000.00 per month

Application Question(s):

In Dubai and Ready to join immediately?
Language:

* Fluent in English, Optional Arabic (Required)