Job Description

A Front Disk Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.

We Need Female Staff Only

What will I be doing?

As Front Office Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Front Office Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments Demonstrate a high level of customer service at all times Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Follow company brand standards Assist other departments, as necessary REQUIREMENTS Experience: at least 1 year . Experience in UAE: experience in UAE required preferred-send your CV Contect Number 0505245899
Job Type: Full-time

We Need Female Staff Only

Salary: AED 1,200 - AED 1,500.00 per month

Ability to Commute:

Ras al-Khaimah (Required)
Application Deadline: 03/10/2025

Job Type: Full-time

Pay: AED1,200.00 - AED1,500.00 per month

Experience:

* Customer service: 1 year (Preferred)