Job Description

Industry: Healthcare (New Clinic)

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We are seeking a friendly, professional, and highly organized Front Desk Receptionist to join our new clinic in Business Bay, Dubai. As the first point of contact for our patients, you will play a vital role in ensuring a welcoming and efficient experience. Your responsibilities will include managing patient appointments, handling inquiries, and providing administrative support to ensure smooth clinic operations.

Key Responsibilities:

- Greet and welcome patients with a positive attitude and professional demeanor.

- Schedule and manage patient appointments, ensuring the clinic's schedule runs smoothly.

- Answer phone calls, respond to patient inquiries, and provide accurate information about clinic services.

- Maintain patient records, ensuring confidentiality and data accuracy.

- Verify patient details and insurance information upon arrival.

- Coordinate with medical staff to ensure seamless patient care.

- Manage incoming emails and correspondences.

- Handle administrative duties such as filing, organizing documents, and managing office supplies.

- Assist with billing and payment processing as needed.

- Ensure the reception area is clean, organized, and welcoming at all times.

- Assist in preparing patient forms and educational materials.

Qualifications:

- Previous experience in a front desk or customer service role, preferably in a healthcare setting.

- Strong communication and interpersonal skills.

- Proficient in Microsoft Office Suite; experience with clinic management software is a plus.

- Ability to manage multiple tasks simultaneously and work well under pressure.

- Detail-oriented and highly organized.

- Fluent in English (additional European languages are a plus).

- Positive attitude and a professional appearance.

Job Type: Full-time

Pay: AED7,000.00 - AED9,000.00 per month

Experience:

* healthcare: 1 year (Required)