Front Desk Receptionist Hotel Industry Only
Dubai, United Arab Emirates
Job Description
Front Office Receptionist - with 3* or 4* Hotel Industry Experience must - Arabic, English and French speakers only
- Greet all guests and assist them with check-in and check-out
- Welcoming guests and checking their details against their bookings
- Allocating guests their rooms and providing keys
- Answering phones from prospective customers and guests, taking messages and delivering them
- Completing administrative tasks such as filing and photocopying
- Responding to requests for help and information
- Providing concierge services, such as arranging travel and providing information about local amenities and attractions
- Preparing room bills and ensuring prompt payments
- Checking guests out, taking payments and returning deposits
- Maintain a positive attitude and friendly demeanor
- Respond to all guest questions and requests
- Answer and forward phone calls
- Manage guest bookings and reservations
- Managing online and phone reservations
- Informing customers about payment methods and verifying their credit card data
- Keep a tidy and orderly workspace
- Assist with administrative and clerical tasks as neededOperates telecommunication system
- Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
- Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
- Contributes to team effort by accomplishing related results as needed.
- Pleasing personality
- Telephone Skills
- Verbal Communication - Mustbe fluent in English
- Listening
- Professionalism
- Customer Focus
- Organization
- Informing Others
- Handles Pressure
- 2+ years experience working in a hotel receptionist or guest services role
- Degree/Diploma
- Proficient in Microsoft Office Suite and other necessary computer programs
- Solid written and verbal communication skills
- Fluency in English + Arabic/French
- Ability to maintain a positive, friendly attitude even under high pressure
- Excellent organizational and multitasking skills
- Professional attitude and appearance
- Dubai: Reliably commute or planning to relocate before starting work (Required)
- Are you available to start immediately? If so then only apply
- Do you speak Arabic or French?If so then only apply
- Do you speak fluent English? If so then only apply
- Are you willing to work for a salary of 2000 to 2500 (AED) +visa+medical insurance+duty meals(no additional accomodation provided) If so then only apply.
- Are you currently available in UAE? If so then only apply
- Front Office/ Guest Service: 2 years (Required)
- Fluent English (Required)
- FRENCH (Preferred)
- ARABIC (Preferred)
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Job Detail
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Job IdJD1602762
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned