We are urgently hiring Female EMIRATI----------- Receptionist for our SPA,(Abu Dhabi & AL AIN)with good looking, highly etiquette Positive attitude and good communication skills. UAE LOCAL / Emirati Nationals - Female Candidates Only. Solid written and verbal communication skills \xe2\x80\x93 ENGLISH & ARABIC- Professional attitude and appearance Multitasking and time-management skills, with the ability to prioritize tasks young and pleasant personality. Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a variety of different work situations
Ability to work on your own and as part of a team. \xc2\xb7 Greet clients entering the SPA, determine nature and purpose of visit and direct or escort them to specific destinations. \xc2\xb7 Maintain and organize appointment calendar / using Software as well as Operate telephone s to answer, screen or forward calls. \xc2\xb7 Communicate all changes, cancellations and walk-ins to team members, also Keep track of the timing for performing a service by technicians. \xc2\xb7 Explain products, services and treatments to clients and assist them with determining their individual needs. \xc2\xb7 Handle general requests for information and promotions; process delicate situations, such as customer requests, special needs and complaints and escalate to Supervisor. \xc2\xb7 Ensure communication ethics and promote highest level of service that meets customer satisfaction. \xc2\xb7 Uphold a clean, safe and well-organized working environment and ensure that the telecommunication system is functioning properly. \xc2\xb7 Host clients towards their specific needs when making reservations and offer multiple treatment bookings and up-sells. \xc2\xb7 Update existing customer information filing system and develop relationship with clients to meet their needs and satisfaction for repeated service. \xc2\xb7 Attend mandatory training\'s scheduled by the Company. \xc2\xb7 Accept responsibility for cash drawer, process customer transactions and products purchased while ensuring its reconciliation at close of shift as well as balance the daily financial revenue report and other operational reports to submit to supervisor. Job Type: Full-time Salary: AED4,000.00 - AED5,000.00 per month