Job Description

Company Description:

Deutsche Technik Service Centre (DT) is Dubai's leading specialist for VW, Audi, Mercedes, Porsche, Bentley, and vintage/classic cars. Located in a state-of-the-art 20,000 square-foot facility, DT provides services ranging from mechanical, A/C, and electrical repairs to top-notch body and paintwork in its specialized body shop. DT is a trusted name for performance tuning and hardware upgrades, serving as the UAE's premier REVO and RaceChip licensed dealer. The company also offers products from renowned performance brands such as Milltek Sport Exhausts, ensuring the highest quality for its diverse clientele.

Qualifications:

Strong skills in Phone Etiquette and proficiency in Receptionist Duties.

Experience managing Front Office operations and engaging with clients

Excellent Customer Service and Communication abilities

Role Description - General:

This is a full-time on-site role in Dubai for a Front Office Receptionist. The Front Office Receptionist will be the first point of contact for clients, responsible for welcoming visitors, managing phone calls professionally, and handling general front office and receptionist duties. They will assist in scheduling appointments, managing customer inquiries, and ensuring a positive front office experience while supporting other administrative tasks as needed.

Role Description - Details:

Answering phone calls, emails, online chats, WhatsApps, etc. Greeting customers, offering refreshments Checking-In customer vehicles, inspecting for damage, identifying upsells Maintaining a clean office environment Greeting management, provide refreshments Taking bookings and scheduling jobs Confirming client bookings the day before and morning of said booking Answering inquiries, creating and sending repair estimates, upselling, and general sales Invoicing Work Orders Handling of petty cash Paying suppliers, taking receipt of parts received Posting parts invoices into the system Limited HR duties relating to private sector vacation announcements, updating our online presence to reflect working days and hours, and other administrative tasks Answering inquiries received on our social media accounts Basic social media and online presence administrative tasks Daily Job Card audits Maintaining inventory of stationary Maintaining inventory of cleaning supplies and equipments inventor Maintaining inventory of POS machine rolls, printer toner, paper, Check-In Sheets, Health Checks, and other consumables relating to front-end work
Job Type: Full-time

Pay: AED3,000.00 - AED4,500.00 per month

Application Question(s):

On scale 1 (poor) to 5 (fluent) how would you rate your English Skills? Do you have experience working in Automotive industry? How many years of customer experience do you have? Do you require a UAE visa now or in the future? * How comfortable are you with Excel (Pivot tables, Formula - Vlookup)?